b77 Privacy Policy — How We Protect Your Personal Data

01 Overview

This Privacy Policy applies to all users of b77 — the online game hall available at https://b77.run. It covers every interaction you have with b77, from the moment you visit the site to the moment you close your account. It applies whether you access b77 through a desktop browser, a mobile browser, or the b77 app.

b77 is the data controller for all personal data collected through the platform. This means b77 is responsible for deciding how and why your data is used, and for ensuring it is handled securely and in accordance with applicable data protection laws.

This Privacy Policy should be read alongside b77's Terms and Conditions. Together, these two documents govern your relationship with b77 and explain your rights and obligations as a player on the platform.

If you have any questions about this Privacy Policy or about how b77 handles your personal data, you can contact the b77 privacy team at any time at [email protected]. b77 aims to respond to all privacy-related enquiries within 48 hours.

02 What Personal Data b77 Collects

b77 collects personal data in several categories. The data b77 collects depends on how you use the platform and what stage of the registration and verification process you have completed. Here is a full breakdown of the categories of personal data b77 may hold about you:

b77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

03 How b77 Collects Your Data

b77 collects personal data through three main channels:

• Directly from you — when you register an account on b77, complete identity verification, make a deposit or withdrawal, contact b77 support, or respond to a survey or promotion.
• Automatically — when you visit b77, the platform automatically collects technical data including your IP address, device information, browser type, and usage patterns. This is done through cookies and similar tracking technologies. See Section 6 for more detail on cookies.
• From third parties — b77 may receive data about you from identity verification providers, payment processors, and fraud prevention services. This data is used solely for the purposes of verifying your identity and protecting your account.

04 Why b77 Uses Your Personal Data

b77 uses your personal data only for legitimate purposes that are directly connected to operating the platform and providing you with a safe, fair gaming experience. The table below sets out the specific purposes for which b77 uses your data and the legal basis for each use:

• Account creation and management — b77 uses your identity and contact data to create and maintain your player account, verify your identity, and communicate with you about your account.
• Processing deposits and withdrawals — b77 uses your financial data to process transactions securely and to verify that payments are made from accounts registered in your name.
• Fraud prevention and security — b77 uses technical data, usage data, and identity data to detect and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
• Regulatory compliance — b77 is required by law to verify the identity of players and to maintain records of transactions. Your data is used to meet these legal obligations.
• Responsible gaming — b77 uses your usage data to monitor for signs of problem gambling and to enforce responsible gaming tools such as deposit limits and self-exclusion.
• Customer support — b77 uses your contact data and communications data to respond to your support requests and resolve complaints.
• Platform improvement — b77 uses anonymised usage data to understand how players use the platform and to improve the games, features, and user experience on b77.
• Marketing communications — with your consent, b77 may use your contact data to send you information about promotions, bonuses, and new games on b77. You can opt out of marketing communications at any time by contacting [email protected].

05 Sharing Your Personal Data

b77 does not sell your personal data to any third party under any circumstances. b77 may share your data with a limited number of trusted third parties where it is necessary to operate the platform or comply with legal obligations. These third parties are:

• Payment processors — bKash, Nagad, and Rocket receive transaction reference data to process your deposits and withdrawals. These providers have their own privacy policies and are responsible for the data they hold.
• Identity verification providers — b77 uses third-party KYC services to verify your identity documents. These providers process your verification data on b77's behalf and are contractually bound to handle it securely.
• Fraud prevention services — b77 shares technical and usage data with fraud detection providers to identify and prevent suspicious activity on the platform.
• Regulatory and law enforcement authorities — b77 may be required by law to disclose your personal data to government authorities, regulators, or law enforcement agencies. b77 will only do this where legally required and will notify you where permitted by law.
• IT and hosting providers — b77's platform is hosted on secure servers. The hosting provider may have access to data stored on those servers as part of their service, but they are contractually prohibited from using that data for any other purpose.

All third parties with whom b77 shares personal data are required to handle that data in accordance with applicable data protection laws and b77's data processing agreements. b77 does not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking Technologies

b77 uses cookies and similar tracking technologies to make the platform work correctly, to remember your preferences, and to understand how players use the site. A cookie is a small text file that is stored on your device when you visit b77. Cookies do not contain your personal information directly, but they can be used to identify your browser or device.

b77 uses the following types of cookies:

• Essential cookies — these are required for b77 to function. They keep you logged in during your session and ensure that the platform operates correctly. You cannot opt out of essential cookies without stopping your use of b77.
• Analytics cookies — these help b77 understand how players navigate the platform, which games are most popular, and where players encounter problems. The data collected by analytics cookies is anonymised and aggregated.
• Preference cookies — these remember your settings and preferences on b77, such as your language preference and display settings, so you do not have to set them again each time you visit.
• Security cookies — these help b77 detect and prevent fraudulent activity by identifying unusual patterns of behaviour on the platform.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies will prevent b77 from functioning correctly and may prevent you from logging in to your account.

07 How b77 Protects Your Data

b77 takes data security seriously. The platform uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL encryption for all data transmitted between your device and b77's servers.
• Encrypted storage of sensitive data including identity documents and financial records.
• Strict access controls — only authorised b77 staff with a legitimate need can access your personal data.
• Regular security audits and penetration testing of the b77 platform.
• 24/7 monitoring of b77's systems for suspicious activity or potential breaches.
• Two-factor authentication options for player accounts to prevent unauthorised access.

In the event of a data breach that is likely to affect your rights or freedoms, b77 will notify you as soon as reasonably practicable and will take immediate steps to contain the breach and minimise its impact.

08 How Long b77 Keeps Your Data

b77 retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The retention periods b77 applies to different categories of data are as follows:

• Account and identity data — retained for the duration of your account and for five years after account closure, as required for regulatory compliance and fraud prevention.
• Transaction and financial data — retained for seven years after the transaction date, as required by financial record-keeping regulations.
• Verification documents — retained for five years after account closure or the date of the last transaction, whichever is later.
• Usage and gameplay data — retained for three years after your last login to b77, then anonymised or deleted.
• Support communications — retained for two years after the support case is closed.
• Marketing consent records — retained until you withdraw your consent, plus one year for compliance purposes.

When your data is no longer required, b77 will securely delete or anonymise it. Anonymised data — data from which you cannot be identified — may be retained indefinitely for statistical and analytical purposes.

09 Your Rights Over Your Personal Data

You have a number of rights over the personal data that b77 holds about you. b77 is committed to honouring these rights promptly and without unnecessary barriers. Your rights include:

To exercise any of these rights, contact b77 at [email protected] with the subject line "Privacy Request". b77 will respond within 48 hours and will action your request within 30 days. b77 will not charge a fee for handling privacy requests unless they are manifestly unfounded or excessive.

10 Minors and Under-18 Protection

b77 is strictly an 18+ platform. b77 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on b77 or attempt to use the platform in any way.

If b77 discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe that your child has registered on b77, please contact [email protected] immediately so the account can be closed and the data removed.

b77 uses age verification checks during the registration process to prevent minors from accessing the platform. These checks are part of b77's commitment to responsible gaming and player protection.

11 Changes to This Privacy Policy

b77 may update this Privacy Policy from time to time to reflect changes in the platform, changes in applicable law, or improvements to b77's data protection practices. When changes are made, the updated Privacy Policy will be published on this page with a revised "Last Updated" date.

For significant changes — particularly those that affect how b77 uses your personal data or your rights — b77 will notify you by email or via an in-platform notification before the changes take effect. Your continued use of b77 after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12 Contact b77 About Privacy

If you have any questions, concerns, or requests related to this Privacy Policy or the way b77 handles your personal data, please get in touch with the b77 privacy team:

• Email: [email protected]
• Subject line for privacy requests: "Privacy Request"
• Live Chat: Available 24/7 via the b77 platform
• Response time: Within 48 hours for all privacy-related enquiries

b77 takes all privacy concerns seriously. If you are not satisfied with b77's response to your privacy request, you have the right to escalate your complaint by emailing [email protected] with the subject line "Formal Privacy Complaint".